Returns and Cancellation Policy
We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.
Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product. Please write Product Return/Flaw in the subject line.
Once the returned wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed, you will receive a full refund excluding shipping and handling charges.
Please contact email@example.com for return instructions.